Privacy Policy

At SEO by the Hour, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication data
• Payment information (processed securely through Stripe)
• Company information and website URLs
• Communication preferences

Usage Data

We automatically collect certain information about your device and how you interact with our platform:

• Analytics data via Fathom Analytics (privacy-focused, GDPR-compliant)
• Log data including IP address, browser type, and operating system
• Pages visited, time spent, and features used
• Tool usage and workflow execution data

SEO Data

When you use our SEO tools and services, we collect:

• Website URLs and content for analysis
• Keyword research data
• Backlink analysis results
• Content optimization data
• Project settings and configurations

We use the information we collect to:

• Provide, maintain, and improve our SEO platform and services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Generate SEO insights and recommendations using AI
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We use the following third-party services to provide our platform:

Analytics

• Fathom Analytics: Privacy-focused analytics that doesn't use cookies or collect personal data. GDPR, CCPA, and PECR compliant.

Infrastructure & Hosting

• Vercel: Platform hosting and edge functions
• Supabase: Database and authentication services
• Vercel Blob: File storage for media and documents

Payment Processing

• Stripe: Secure payment processing. We do not store your full credit card information.

AI & SEO Services

• Eden AI: AI-powered content generation and analysis
• DataForSEO: Keyword research and backlink data
• OpenAI/Gemini: AI model providers for intelligent guidance

Communication

• Tally: Form submissions and data collection
• Cal.com: Appointment scheduling and booking
• Resend: Transactional email delivery

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure API integrations with third-party services
• Regular backups and disaster recovery procedures

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@seobythehour.com

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services and develop new features

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.